Company Background 

Who is Bendigo IT and what do we stand for?

Bendigo IT, formerly "Scientific Business Software Systems", was established in Bendigo by its current directors Marie Denham and Ian Gillard in 1979. During the past 25 years, the company has serviced a large client base across regional Victoria.

We see a desperate need across regional Victoria for information technology companies that are responsive to the needs of small and medium enterprises. These companies are often highly innovative and technology dependent, requiring IT support that is generally only available from capital cities. At Bendigo IT, we aim to provide the expertise and service delivery of the best capital city companies but from a regional base. Since 1979 we have lived and worked in regional Victoria, we know how regional businesses operate and we effectively partner with them to provide state-of-the-art but proven and reliable technology. We aim to absorb the IT issues so that our clients can focus on the core elements of their business.

Vision

To be recognised as regional Victoria's leading provider of IT solutions.

Mission

To continually enhance the operating efficiency of our clients through the provision of superior IT solutions and support.

Quality Policy

Bendigo IT focuses on being a leading supplier of IT solutions and will strive to ensure that its products and services maximise benefits to its customers.

Every Bendigo IT employee is committed to implementing quality processes to achieve customer expectations and to ensure mutual success. Bendigo IT implements process review strategies to ensure continual improvement of processes and products.

Each team within Bendigo IT will have stated measurable objectives which will be used as the basis for gauging performance. Management will routinely review these objectives to ensure that they contribute to the company's philosophy of continuous improvement.

Core Values 

At Bendigo IT we:
- are honest, reliable and fair in our dealings with customers, business partners, suppliers and each other
- are results orientated - we seek to establish aggressive but attainable goals against which we will measure our performance
- maintain and develop a culture that embraces the concept of continuous improvement
- are proficient in our various areas of IT specialisation and business management
- aim to exceed client expectations - customer satisfaction is essential for our business success
- are committed to innovation - through innovation we can transform the way our customers do business
- seek to build highly effective teams by attracting, developing and retaining talented people
- regularly participate in community activities and programs, to further enhance our role as a corporate citizen